Until further notice, the claims department for North Carolina Mutual Life Insurance Company will not be answering calls beginning at 3:30 pm Monday-Thursday. If you call after this time, please leave a message and someone will return your call as soon as possible. North Carolina Mutual apologizes for any inconvenience this may cause.

On October 31, 2022, North Carolina Mutual Life Insurance Company, by Order of the Wake County Superior Court, entered Liquidation which will result in a new claims review and payment process for policyholders and beneficiaries. Going forward, state Life and Health Insurance Guaranty Associations will be providing coverage for NC Mutual’s policyholders residing in the United States, subject to the statutory limitations in their enabling acts. The Guaranty Associations have contracted with the Liquidator of NC Mutual to continue administration of NC Mutual policies covered by the Guaranty Associations, and at this time, the contact information has not changed for NC Mutual. Your NC Mutual policy remains in effect and Policyholders should continue to make premium payments to avoid a lapse in coverage. A lapse in coverage may affect any policyholder claims that are submitted . This new process may increase the timing of receiving payment of your claim to a period of between four to six weeks. As the claims process becomes more efficient, the time between submission and payment of claims could be reduced.
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  • NOTICE: North Carolina Mutual Life Insurance Company in Liquidation>>

North Carolina Mutual Policyholders: Doxo is Not Us

We want policyholders to be aware that a company known as Doxo, Inc., which is not affiliated with North Carolina Mutual Life Insurance, is using our corporate identity and hard-earned reputation to market its online bill payment service to potential customers.

While our information and website are listed on their site, we are not in a partnership with Doxo. We have not authorized them to collect payments on our behalf nor given them permission to use our name, logos, website or other materials. North Carolina Mutual Life Insurance Company cannot control if or when we will receive payments from Doxo, possibly resulting in late or missed payments. Further, we don’t wish North Carolina Mutual Life Insurance Company policyholders to incur extra fees using a third party to send premiums or other payments.

Our policyholders are the backbone of our business and we strive to put you first. For your convenience, North Carolina Mutual Life Insurance Company offers a number of flexible billing and payment options. Visit the Customer Care section on our website at ncmutuallife.com or call us toll-free at (800) 626-1899 to learn more.

Now in our 120th year, North Carolina Mutual Life Insurance Company has a unique history rooted in serving the insurance and financial needs of those who were traditionally turned away or ignored. Doctors should consider the potential cardiac risk of sexual activity for patients with cardiovascular disease. The following groups of patients with cardiovascular diseases were not included in clinical studies, so the use of Cialis in them is contraindicated. For more information about the drug, go to https://sgs.nsw.edu.au/cialis-online/. We deeply value our policyholders, our community and the legacy we have built together.

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